The O‘ahu Homeless Management Information System (HMIS) is a countywide software program that is designed to capture client-level information over time on the characteristics, service needs, service delivery, and outcomes of individuals at-risk of and experiencing homelessness. In response to a Congressional directive, the Department of Housing and Urban Development (HUD) has required all Continuum’s of Care (CoCs) across the country to implement HMIS at the local level.

The primary goal of the HMIS is to better understand the scope and dimensions of homelessness locally and nationally in order to address the problem more effectively. By leveraging technology, the HMIS also directly benefits service providers and homeless clients by providing more efficient and coordinated services. The HMIS is a valuable resource because of its capacity to integrate and deduplicate data from all homeless assistance and homelessness prevention programs within the Honolulu CoC. Aggregate HMIS data can be used to understand the size, characteristics, and needs of the homeless population at the local, state, and national levels. HMIS enables organizations that operate homeless assistance and homelessness prevention programs to improve case management by collecting information about client needs, goals, and service outcomes.

On O‘ahu, the HMIS is administered by a designated HMIS Lead Organization that receives funding to develop and operate O‘ahu’s HMIS. Since inception in 2004, the HMIS has matured into a complex data collection and reporting tool utilized by homeless service providers across the Island of O‘ahu. PIC’s HMIS enables the secure sharing of client data, affording greater collaboration among homeless service providers across the island.

1. Support homeless service agencies with understanding local & HUD policies and best practices for consistent, reliable, and practical data collection.

2. Gain a greater understanding of the numbers and characteristics of the homeless population.

3. Identify the needs of the homeless, both met and unmet.

4. Provide information on services homeless receive as well as monitor outcomes and program performance.

5. Increase community awareness and understanding of issues related to homelessness.

O‘ahu’s CoC is responsible for ensuring that all agencies in the CoC are adhering to local and HUD HMIS policies and procedures. The HMIS Lead has developed written training materials and training policies for all HMIS users that are delivered at initial and on-going, HMIS trainings. Agencies can also request additional training and technical assistance from the HMIS Lead at any time.

Participating HMIS agencies must read and understand all participation requirements and HMIS policies and procedures, complete all required documentation, and become trained on how to use the HMIS before receiving access to the system. When an agency wants to add a new user, the individual must read and sign the PIC Oahu HMIS User Agreement Form. This form is then submitted to the HMIS Lead who will issue login credentials following HMIS training.

PIC HMIS Policies & Procedures Manual

PIC HMIS Privacy Notice

PIC HMIS Security & Privacy Plan

PIC HMIS Data Quality Plan

PIC HMIS Training, Access, and Participation Guide

PIC HMIS Policies Appendix

SYSTEM PERFORMANCE MEASURES (SPM)

2025 Report || 2024 Report || 2023 Report || 2022 Report || 2021 Report || 2020 Report || 2019 Report

What is the SPM ?

LONGITUDINAL SYSTEMS ANALYSIS (LSA)

Quick Reference Differences Between LSA & SPM Reporting Logic

‍2025 LSA Stella Report‍ ‍|| ‍2024 LSA Stella Report || 2023 LSA Stella Report|| 2022 LSA Stella Report || 2021 LSA Stella Report || 2020 LSA Stella Report || 2019 LSA Stella Report || 2018 LSA Stella Report

ACTIVE HMIS PROGRAMS

All Active Programs in O’ahu HMIS

NOTE: DV-specific programs while listed do not input data into HMIS

Check that your agency meets the following criteria first:

• Be an active PIC CoC voting member in good standing

• Provide services on O‘ahu that align with the mission of the CoC and contribute to ending houselessness,
  improving housing stability, or supporting community efforts and initiatives to meet CoC goals.
  
  Submit an Access Request when ready. See How-To Steps below for additional details on how it works.